Moveõ Studio Policies

Aligning with Pilates industry standards in set ups like my own, the following policies, terms and conditions will need to be agreed to before signing up to your commitment. These will appear before you book into your first ten class pass on the new app.

Here is all the information you need.

What do you get for your class pass?
Reservation of your spot in a designated session for ten consecutive weeks of classes within open business operating hours.

What if I can’t commit?
If you are unsure as to whether you can commit to your time or think you may exceed two cancellations per ten week class pass there is the option for casual class attendance at a rate of $40/ class. Booking into the session is based on availability, popularity and demand.

What if I have to cancel?
24hrs notification is greatly appreciated so I can offer your spot to someone else.  Last minute make up sessions are increasingly in demand.
How many times can I cancel?
Two cancellations per ten week block are  honoured. Cancellations made after this are at a charge (other than extenuating circumstances of sickness or injury).

What if I cancel but want to make up a class?
Making up a class is always an option.  You can contact  me to let me know what your preference is or you can simply make a booking via the app, as a spot presents. Pop notifications  via the app will also inform of any openings that appear at last minute. You can redeem your session at any time in the year.

If you are planning to go on a holiday or have work commitments that extend longer than two weeks but are committed to returning to your session time please come and talk to me and we can discuss options. I will endeavour to hold your spot but unfortunately this may not always be possible, particularly if your class runs at peak demand.

Most of all, I just want to let everyone know that I’m always available if you need to chat about anything. My interest is for you to keep up your dedication to your practise, to optimal health and to your body, the house to your soul and to your mind.